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Employee's do not appear in EmployeeMenu Article rated 4.4/5.0
Employee Codes do not appear in the EmployeeMenu In EmployeeMenu if you find that some employees are not shown then there should be only one reason for the same. The Company Name differs in the Empl...
Reports Creation Error Article rated 4.1/5.0
Error When Report are generated (Text/Excel/PDF) you may get a error like "File Path not found" Reason TimeTrack in installed in C Drive and the TimeTrack exe does not have write permission to the ...
SFTP File support Article rated 3.0/5.0
This is to support PMS software dbf file.  By default its available in the software. SftpSupport.set
Menu Not appearing fully Article rated 3.7/5.0
ISSUEEmployee Menu and other menu's may not apper fully and some part of it on the right side may not be visible REASONThe computers DPI settings have been changed and probably set at 125%.
Overtime 2Step Approval Article rated 4.2/5.0
A new option has been created for overtime approval.  Normally we have two options in overtime
Win7 Issues Article rated 4.0/5.0
Windows 7 - Issues In windows 7, the logged in user (even if he is an administrator) normally does not have rights to create/edit files in the Program Files folder.  
Computer Date Format Article rated 3.7/5.0
ISSUE The date format of the PC is changed and the application is crashing showing that the database table does not exist. The date displayed is in MM/DD/YYYY format. 
Auto Shift Article rated 3.8/5.0
HOW TO SET Auto Shift What is Auto Shift Normally employee shifts
CSV file (in Standard Reports) Not opening in excel. Article rated 3.0/5.0
CSV file does not open in Excel By default CSV files are supposed to open in excel, unless the PC  user has changed its properties.
Punch Limit Article rated 3.4/5.0
By default the maximum punches per day stored in the Attendance database is 16 only. If you like to see/save more then 16 punches,  Download the attached file and copy to the set folder CAUT...
Export Data Article rated 3.7/5.0
Export Data There are two options to export data from the TimeTrack Software O
Photos in Employee Master Article rated 3.0/5.0
To Add Photo in Employee Master Place BMP photo's of the Employee in the TimeTrack \ Photos folder. The image should be 3.5 cm * 3.5 cm bmp files. The name of the image
Software Slow Article rated 4.0/5.0
Software Download Process Slow Software normally downloads the data within a minute and if 1000 employees are there, the data is processed & Muster updated within 3 to 5 minutes. If the software...
DPI Settings Article rated 5.0/5.0
Issue: The software menus will not be fully displayed. Reason: The Copmuter's DPI settings has been modifed. So around 10% to 20% of the menu will not be visible.    Solution:
Gatepass Auto Article rated 5.0/5.0
Auto Gatepass Setup - Set Gatepass Cards  NOTE
Delete Employee Article rated 3.0/5.0
Delete Employee Its not advisable to delete left employees from software. Updating them with leaving date (resignation/left date) will be enough and those employees will not be presented in fu...
Add New Company Article not rated yet
To add an additional company in TimeTrack Go to Setup - Global Options Click Multiple Companies A new menu will open with a list of companies. Add the new company in the first available free row...
Virus - False Positive Article rated 5.0/5.0
Virus Scanners - False Positives We use only reputed third party DLL/Activex files  Our development PC is well insulated and firewalled. Our application is encrypted,  and checksums are...
Primary Key Article rated 5.0/5.0
Add primary key to an existing table If for any reason, the primary key is removed from the table, executing a query will add the primary key to the table.