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Software crashes while Reader-Operations Menu is clicked

Solution

Issue
The software will crash/close once the Reader-Operations Menu is clicked.

Cause
There is a conflict of DLL files which are used for Reader communication

Solution

  • Take a backup of the Database, Set & Punchfiles folder.
  • Uninstall TimeTrack
  • Physically delete the TimeTrack folder.
  • Check if there are any files starting with ZKEM* in system32 directory.
  • Delete them.
  • Install the new setup.
  • Copy your backup folders to the new TimeTrack folder.
 
KeyWords: Software Crash, Reader-Operations, DLL Files



 
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Article details
Article ID: 13
Category: Software Crashes
Date added: 17/08/2012 07:33:53
Views: 1102
Rating (Votes): Article rated 3.6/5.0 (14)

 
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