TimeTrack support > TimeTrack support > Knowledgebase

Search help:

Software crashes while Reader-Operations Menu is clicked


The software will crash/close once the Reader-Operations Menu is clicked.

There is a conflict of DLL files which are used for Reader communication


  • Take a backup of the Database, Set & Punchfiles folder.
  • Uninstall TimeTrack
  • Physically delete the TimeTrack folder.
  • Check if there are any files starting with ZKEM* in system32 directory.
  • Delete them.
  • Install the new setup.
  • Copy your backup folders to the new TimeTrack folder.
KeyWords: Software Crash, Reader-Operations, DLL Files

Was this article helpful? yes / no
Related articles Reader Operations Menu does not open
ZK - Punch/Data download error
Software crashes while downloading punches
Mailbee DLL
Upgrade TimeTrack - Installation of new setup
Article details
Article ID: 13
Category: Software Crashes
Date added: 17/08/2012 07:33:53
Views: 1102
Rating (Votes): Article rated 3.6/5.0 (14)

« Go back